Customer Feedback Solutions Announces the Customer Communication Center Version 2.7 Release
June 5, 2004 • SMITHTOWN, NY. Customer Feedback Solutions, Inc. (CFS), (www.custfeedback.com) a leading provider of customer feedback management and online communication software, today announced the release of their Customer Communication Center Version 2.7; that includes fully integrated file management capabilities and expanded reporting functionality.
The Customer Communication Center (CCC) version 2.7 adds increased online customer communication capabilities by adding fully integrated file management functionality and expanded reporting capabilities. These capabilities are added to the existing CCC suite that includes dynamic web and survey forms, knowledge base, customer contact info, customer news and announcements, email, advanced field and beta testing functionality, employee and customer feedback and support management, user group management and much more in one single, centralized, and easy to use system.
"We are very excited about the 2.7 release of the Customer Communication Center and the increased value it will provide our customers" said Dustin Ruge, Chief Executive Officer for Customer Feedback Solutions. "The Customer Communication Center 2.7 release is in direct response to customer demands for increased reporting, the ability to interact with customers real-time over the web, and the ability to more effectively provide files and document downloads to customers. By providing customers with all of these features in one integrated system, we are expanding their customer communication capabilities while reducing the time and costs associated with online customer communication and feedback management."
About the Customer Communication Center™
The Customer Communication Center 2.7 is a Microsoft® .Net connected certified enterprise software system offered to customers as an ASP hosted service or through the sale of the software. Designed to provide organizations with a single communication portal, the Customer Feedback Center™ 2.7 helps to centralize customer communication flow, utilize legacy customer communication systems, test products and services, remove organizational "SPAM" email, increase customer self-service and manage customer communication and feedback in one unified, web-based system. .
About Customer Feedback Solutions, Inc.
Customer Feedback Solutions, Inc. is a leading provider of online customer feedback and communication management software enabling organizations to better utilize customer feedback and communication while reducing the overall costs of customer management. Utilized by many industry leading and Fortune 500 organizations across the business spectrum, CFS provides the most advanced and dynamic systems and services changing the way the world communicates online.
For additional information about products and services, please contact us at 1-800-726-0029, visit our website at www.custfeedback.com. Dustin Ruge.
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