Administration Tools

Home > Products > Product Features > Administration Tools

The Customer Feedback Center™ (CFC) has been designed to be owned and operated by business people – not IT people. That is why our system has been purchased and deployed by our current customers with little or no IT involvement, and has required no expensive software or hardware to buy, install or maintain!

At the heart of the CFC is a complete suite of administrative tools that provides a company with the ability to:

• Create and assign additional system administrators and information managers
• Manage your account and expenditure activity by choosing which modules and usage levels you wish to use, whenever you need to use them

• 

  Brand the CFC with:
  • Your company logo
  • URL address designation
  • text type and colors
  • time zone preferences
  • default email addresses
  • user registration options
• Create your own:
  • Fields
  • Questions
  • Forms & Surveys
  • Categories
  • User policies
  • Legal agreements
  • Message templates
  • Programs
  • News and announcements
  • System contacts
  • Files and documents
  • Knowledge Base articles
  • Users
  • Imports and exports
  • Roles assignments – and much more